Tell Us Once

Sir David Varney headed a review into Transformational Government in 2006 . Among its recommendations was one particular one that had been driven by the amount of contact points a citizen had to make with government for a Change of Life event such as birth and death. It gave one example of where a citizen had to make 44 separate contacts to government departments following the premature death of her husband.  At this emotional time, this kind of experience adds an unnecessary burden on the...(read more)
Written by Solidsoft at 08:33

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